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Emergency Management

Posted on: April 25, 2019

CAPE MAY COUNTY EMERGENCY MANAGEMENT ADVANCES TO NEXT-GEN 9-1-1 SYSTEM


CAPE MAY COURT HOUSE, NJ—The Cape May County Office of Emergency Management has become the first in our region to implement a next-generation 9-1-1 emergency telephone response service. The implementation of the new RapidSOS NG911 Clearinghouse Program allows the Cape May County Dispatch Center to pinpoint the actual location of a 9-1-1 cellular call to within 150 feet of the caller, instead of to the nearest cellular phone tower. 


“This next-gen ability will improve response time to actual locations of emergencies by first responders, and potentially save lives”, said Cape May County Emergency Management Director Martin Pagliughi.  “The ability to conduct wireless accuracy mapping provides a quicker, more efficient response when a 9-1-1 call is placed through the County Dispatch Center”.

Life-saving data from millions of devices is integrated into Cape May County’s 9-1-1 system, providing invaluable information seamlessly to County dispatchers.

There have been several instances where phone calls were placed via the 9-1-1 system where the location provided electronically is to the nearest cell tower, and not an actual 

physical location.  This additional accuracy is essential in many emergencies, including those involving maritime rescues or when a caller is not able to actually speak into the cell phone.  The Cape May County Office of Emergency Management has added this next-gen accuracy program through its Motorola 9-1-1 call works equipment; the Dispatch Center also accepts emergency text messages.

“We are proud to lead the way in next-generation 9-1-1 technology advancements”, said Cape May County Freeholder Director Gerald Thornton.  “This is another attractive reason for municipalities to consider the move to central dispatch as we can offer a parallel data path for location data from popular mobile devices”.

The RapidSOS NG911 Program is a centralized and secure location information server that supports a variety of devices and applications.  The system will greatly pinpoint the origin of the phone call regardless of whether the caller is stationary, running, driving, or boating.


Contact: Martin Pagliughi, Director OEM

609 600-5055

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